Shipping policy

All orders placed before 11:00 AM on a weekday are typically shipped the same day. Orders are not shipped on weekends or public holidays. During busy periods, delivery times may be longer – we strive to dispatch your order within 1-4 business days from the day your order is placed.
Once your order has been shipped, you will receive a confirmation via email, and on the same day, you will receive a tracking number from the chosen carrier.

STELLA NOVA cannot be held responsible for any delays caused by the carrier.

DELIVERY
GLS from 29 DKK
Standard delivery time: 1-4 business days
Free shipping on orders over 1500 DKK

See all delivery options and prices at checkout.

Please note that we are unable to cancel or modify an order once it has been confirmed.

If you refuse to accept your package or fail to pick it up before it is returned, a fee of 90 DKK will be charged to cover shipping and handling costs.

We strive to ensure that the information on our website is as accurate as possible, but we cannot guarantee that all products are in stock at the time of order processing. If an item is out of stock or if there are any errors in the information that affect your order, we will notify you via email as soon as possible.

If you have any questions, please feel free to contact our customer service at info@stella-nova.dk .